Your hearing aids are essential to your daily routine, helping you stay connected during important conversations and allowing you to participate fully in work meetings, family gatherings and social activities. When they stop working properly or need repairs, it can disrupt your entire day and leave you feeling isolated from the people and activities you care about most.
The hearing instrument specialists at Hearing is Us understand how crucial it is to get your devices back to working condition quickly and effectively. We provide comprehensive hearing aid repair services that address everything from minor adjustments to more complex technical issues, ensuring your hearing aids continue to meet your daily needs. Whether your hearing aids need routine maintenance or unexpected repairs, we’re here to help you maintain the clear hearing that keeps you connected to your daily activities.
Daily Maintenance Essentials
Consistent daily cleaning prevents the most common causes of hearing aid malfunction. Earwax and moisture are your hearing aids’ biggest enemies, potentially blocking sound openings and damaging delicate components. Each morning, examine your devices for visible wax buildup and gently remove it using the cleaning tools provided with your hearing aids or a soft-bristled brush.
For behind-the-ear (BTE) models, check the tubing for moisture condensation or wax blockage. In-the-ear styles need special attention to the receiver opening where wax tends to accumulate. Use a dry, soft cloth to wipe down the entire device, removing any oils or debris from handling. Never use water, alcohol or cleaning solvents on the electronic portions of your hearing aids.
Common Issues and Solutions
Before booking a repair appointment, it’s worth running through a few troubleshooting steps to see if the issue can be resolved at home. If your hearing aid produces weak or no sound, start by making sure the device is powered on and the volume is set appropriately. Replace the battery if it’s low, and check for wax buildup in the receiver opening or microphone.
If the sound is distorted or unclear, try swapping in a new battery and inspect the tubing or components for signs of moisture. Cracks in the tubing or earmold can also affect sound quality. Make sure the hearing aid is set to the correct program for your environment and that all openings are clean. Whistling or feedback usually points to a poor seal or fit. Check for earwax in your canal, inspect the dome or earmold for damage, and make sure the device is inserted correctly. Adjusting the volume or reinserting the hearing aid often helps eliminate unwanted noise.
When Professional Repair is Needed
Despite best efforts, hearing aids sometimes require professional attention. Signs that indicate professional repair include persistent issues after troubleshooting, visible damage to components, intermittent functioning or sudden complete failure. Moisture damage, though sometimes reversible with professional drying systems, often requires expert evaluation.
Don’t attempt to repair internal components yourself, as this voids warranties and can cause further damage. Most repairs can be completed quickly, with many offices offering loaner devices for extensive repairs. Regular professional maintenance every six months helps catch developing issues before they become major problems.
Preventive Care and Warranties
Scheduling regular professional cleanings and adjustments every six months significantly reduces the likelihood of major repairs. During these visits, your hearing specialist performs deep cleaning, replaces worn components, updates programming and checks for emerging issues. This preventive approach often catches problems while they’re still covered under warranty.
Most new hearing aids come with manufacturer warranties covering repairs for one to three years. Extended warranties and loss/damage protection are available for additional peace of mind. Keep all documentation and follow warranty requirements to ensure coverage when needed. Remember that proper daily care and regular professional maintenance are your best defense against costly repairs and ensure your hearing aids provide years of reliable service.